- When you have a common urgent condition that is NOT chronic.
- When you need a temporary prescription refill for a chronic condition (a refill will be determined by the physician on call).
- When you cannot reach your primary care physician.
- When you need a short-term prescription refill.
- When you have young children and are unable to see a doctor.
- When it’s after your doctor's normal business hours.
- When you're on vacation or traveling away from home.
- When you have a specific health-related question.
- When you're not sure you need to go to an urgent care center or ER.
- When you cannot afford to take time off of work.
Research shows that 70% of all doctor’s office visits are unnecessary, and over a third of all minor medical conditions can be treated without a trip to the doctor at all.